Please note that Zoro will be closed on the following days:

• Wednesday, 25th December 2024
• Thursday, 26th December 2024
• Wednesday, 1st January 2025

We will be open our normal hours between these days, operating at reduced staffing levels.

In order to ensure dispatch before Christmas, please ensure orders are placed on Zoro.co.uk before Thursday, 19th December 2024, for delivery before Christmas. Note that our warehouse and carriers will operating at reduced capacity during the festive period, and therefore you may experience some delays. Please check individual product pages for estimated lead times.

Getting in touch is easy, we have a number of ways for you to reach us:

You can call us on 0800 3688 665 between 8:30am and 4:30pm, Monday - Friday.

To arrange a refund or replacement, the easiest way to request this is to log into your Zoro Account and navigate to the 'Orders' section. If you have questions about the returns process, please visit our Returns page.

If you’d rather send us an email simply use the form below.